Joan joined our team in 2012 with (let’s just say) over a decade of office management experience. Joan has a fantastic way of making sure nothing falls through the cracks, which we believe is an art-form in and of itself.
When you call Walls by Design, you will be greeted by Joan. She is excited to hear about your project, and she strives to insure quality customer service from your initial contact through the completion of your project. Since joining our team, Joan’s responsibilities have grown and she has proven to be an invaluable asset to our customers and team members.
Joan has a strong customer service and inside sales background and her philosophy is “to work with each customer to ensure that their completed project meets or exceeds their anticipated result”. When asked, she will tell you that she looks forward to every new day at Walls by Design. Her goal is to develop long-lasting customer relationships.
When not at work, Joan (Nana) loves to play Monopoly with her two grandsons, golf, and entertain and cook for family and friends. Joan loves to spend time with her two May boys whenever she gets a chance. She may know more about Walls by Design than anyone, being herself a customer, but more importantly the mother to owner Nick May. She has watched the business grow out of her own garage, and is now proud to be an integral member of the staff.
Please call Joan, she would love to meet you!